Terms and conditions

Welcome to our website. The DVINESHOP.com website, www.DVINESHOP.com, (the “Site”) is owned and operated by My Body TLC, LLC. (“DVINESHOP.com” “we” or “us”). We want each visitor to the Site (“you,” “Customer”) to have a safe and pleasurable visit, so we have established the following terms and conditions (“Terms and Conditions”) so that we (we and you) know what to expect from each other. It is very important that you read and understand all of the following Terms and Conditions before making a purchase. Your use of the Site, which provides you with access to a variety of resources, including product information, (collectively the “Service”) is subject to the Terms and Conditions of this agreement. DVINESHOP.com reserves the right to amend at any time any policies governing the Site, including these Terms and Conditions and the DVINESHOP.com Privacy Statement, by posting the amended terms on the Site. You will be able to tell that a revision has been made to these Terms and Conditions by the date of the last revision indicated at the top of the document. The amended terms shall be effective immediately after they are posted on DVINESHOP.com.com. Your continued use of our Site following the posting of such amended terms shall constitute your acceptance of any such changes. If you do not accept the amended terms, you must cease using this Site immediately. DVINESHOP.com does not permit or advise any minor to make a purchase on our Site. All purchases of our products should be performed by any individual 18 years of age or older. Use of this Service is not meant to serve as a substitute for professional medical advice. DVINESHOP.com encourages you to discuss the use of any goods, products or information received from this Site with your physician prior to using or relying on them. Your doctor should address any and all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. DVINESHOP.com does not give nor intend to give any answers to medical related questions. We do not represent ourselves as or imply in any way that we are doctors. IF YOU ARE IN NEED OF MEDICAL ATTENTION CALL 911 OR YOUR PHYSICIAN IMMEDIATELY. The Site is solely an online store for specialty related products and it provides additional educational information on issues of interest to our customers. Our only intention is to help you make a decision regarding a purchase but not to replace any medical professional or medical resource. No prescription medications or medical treatments are intentionally provided on the Site. All DVINESHOP.com purchases are for consumer use only. Products may NOT be resold. Dealer orders will NOT be accepted. DVINESHOP.com reserves the right to restrict dealer activity and accounts and to not process dealer orders.

Promotional offers and Site-wide sales

Certain products are excluded from offers. Each product detail page indicates if the promotion does not apply. Sale pricing, promotional codes and other special offers cannot be applied toward prior purchases. Promotional codes may not apply to already discounted items. Cash back, mileage or rebate offers from DVINESHOP.com partners may not be valid on select products, during a private sale or with some promotional codes. Cash back, mileage or rebate offers are only recognized from the single partner visited immediately prior to purchase. E-Gift Certificates are ineligible for discount. All prices and promotions are subject to change without prior notice. Prices in our printed catalog may no longer apply. Some promotional codes and offers are specific to single marketing partners, and can only be used when referred by that partner, and within the conditions and parameters of the promotion.

Purchases

Your credit card will be billed at the time that your order is placed. All our purchases are backed by a 100% satisfaction guarantee. You may return all items within 30 days, if returned within our guidelines. Please see our return policy (http://www.DVINESHOP.com.com/shop/returnpolicy) for more information. All transactions on the Site, including purchases and refunds, are made in US Dollars.

Sales Tax

We only collect sales tax for orders shipped to Florida. However, depending on the state in which you reside, you may be responsible for state sales tax for your order, regardless of whether this sales tax was collected by DVINESHOP.com.

Privacy Statement

DVINESHOP.com believes strongly in protecting user privacy. Please refer to our Privacy Statement for information on how DVINESHOP.com uses and collects information and protects your privacy.

Copyright

Unless otherwise indicated, all of the Site materials—including, without limitation, all designs, text, graphics, and other files, and the selection and arrangement thereof—are the proprietary and copyrighted property of DVINESHOP.com. DVINESHOP.com grants you a limited license to access and make personal use of the Site (including making electronic copies and printing to hard copy portions of the Site for informational, non-commercial, purposes only), and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of DVINESHOP.com. This license does not include any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. Any other use of materials found on the Site—including any reproduction, duplication, copying, sale, resale, visitation, or other exploitation for commercial use; reproduction for purposes other than described above; or modification, distribution, republication, display, or performance—without the prior written permission of DVINESHOP.com is strictly prohibited. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of DVINESHOP.com without express written consent. Further, by submitting any and all information, data, text, messages, instructions, or other materials of any kind (“Content”), you specifically grant us an exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any Content that you post on the Site. No Content can be copied, scraped, or used in any fashion without the explicit written permission of DVINESHOP.com.

Trademarks

All DVINESHOP.com trademarks are the registered property of DVINESHOP.com or its licensors. Such trademarks may not be copied, imitated or used, in whole or in part, without the prior written permission of DVINESHOP.com. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the property of their respective owners and may not be used without prior written permission.

Repeat Infringer Policy

DVINESHOP.com respects the intellectual property of others, and we ask our users to do the same. DVINESHOP.com may, in appropriate circumstances and at its own discretion, limit access to the Site and/or terminate the accounts of any users who infringe the intellectual property rights of others.

Claims of Copyright Infringement; Designated Agent

If you believe that any material on the Site infringes upon any copyright which you own or control, or that any link on this Site directs users to another website that contains material that infringes upon any copyright which you own or control, you may file a notification of such infringement with our designated agent. Written notification must be submitted to either service@DVINESHOP.com or to the following address:   My Body TLC, LLC. Attn: Merchandising Dept. 864 4th Avenue South Naples, FL 34102   To be effective, the notice must include the following:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed (“Complaining Party”);
  • Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that website;
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed, or access to which is to be disabled, and information reasonably sufficient to permit the service provider (“Service Provider”) to locate the material;
  • Information reasonably sufficient to permit the Service Provider to contact the Complaining Party, such as an address, telephone number, and if available, an email address at which the Complaining Party may be contacted;
  • A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

User Responsibilities

You agree to (1) provide certain current, complete and accurate information about yourself as prompted to do so by the Service; and (2) maintain and update this information as required to keep it current and complete. DVINESHOP.com shall have the right to use your information in accordance with the terms of the DVINESHOP.com Privacy Statement. Providing inaccurate or false data may result in the termination of your User Account and your right to use the Service. You acknowledge that you are solely responsible for your use of the Service including but not limited to all Content that you post or upload through the Service. You agree not to post, upload, email, transmit, distribute or otherwise publish on or through the Service any of the following:

  • Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, negligent, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent, misleading, or that impersonates any person or entity or otherwise misrepresents your status or affiliation with a person or entity;
  • Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, federal, or international law;
  • Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any Content, you represent and warrant that you have the lawful right to distribute and reproduce such Content;
  • Private information of any third party, including without limitation addresses, phone numbers, email addresses, Social Security numbers and credit card numbers, without the express permission of such party and in full compliance with all applicable laws and DVINESHOP.com policies applicable to such information;
  • Viruses, corrupted data or other harmful, disruptive or destructive files;
  • Unsolicited promotions, advertising or solicitations for funds, goods or services, including junk mail, chain letters and spam; and
  • Content that, in the sole judgment of DVINESHOP.com, is objectionable or which restricts or inhibits any other person from using or enjoying the Service, or which exposes DVINESHOP.com or its employees, site partners’ contributors, or other users to any harm or liability of any type. Prohibited use of this Service may result in, among other things, the termination of your User Account and your rights to use the Service.

All of the products purchased on the Service should be used in accordance with the manufacturer’s instructions, precautions and guidelines. If any minor uses any goods or product from DVINESHOP.com it should be only after the legal or parental guardian has discussed this product with the minor’s doctor.

User Account, Username, Password and Security

You agree that DVINESHOP.com is not responsible for maintaining the confidentiality of your Username, Password and Account (with the exception of those assurances provided in the DVINESHOP.com Privacy Statement) and that you are responsible for all activities that occur with respect to your User Account including maintaining the confidentiality of your Username, Password and Account information. You agree to defend, indemnify and hold harmless DVINESHOP.com from any liability or expense arising from your misuse of the User Account. You agree to immediately notify DVINESHOP.com of any unauthorized use of the User Account or any other breach of security known to you.

Monitoring of Service by DVINESHOP.com

DVINESHOP.com reserves the right, in its sole discretion, to monitor and review any activity, messages, uploaded files, chats, forums or other Content associated with the Service and reserves the right to authorize restrictions on access thereto.   You acknowledge that DVINESHOP.com has no obligation to screen or monitor any of the messages, postings or other Content posted on or using the Service, that DVINESHOP.com does not exercise editorial control over any such Content and that DVINESHOP.com shall have no responsibility or liability of any kind in connection with such Content or for any mistakes, omissions, defamation, slander, libel, falsehoods, obscenity, pornography or profanity you may make or encounter while using the Service. The Content generated by users (via reviews, product questions/answers, etc) does not reflect the opinion of DVINESHOP.com. DVINESHOP.com may, but is not obligated to, do any of the following:

  • Remove, screen, edit, filter or refuse to post any Content that it determines, in its sole discretion, may be harmful or offensive to others, may violate the rights of others or that are otherwise inappropriate or objectionable for any reason;
  • Investigate any reported violation of its policies or complaints and take any appropriate action that it deems appropriate;
  • Access, preserve and disclose any information it considers necessary or appropriate in order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect DVINESHOP.com’s systems and customers, or to ensure the integrity and operation of DVINESHOP.com’s business and systems, including, without limitation, user profile information (i.e. name, email address, etc.), IP addressing and traffic information, usage history, and posted Content.
  • Terminate, restrict or suspend your access to the Service or to any interactive areas for any reason.

From time to time, DVINESHOP.com may run a giveaway or sweepstakes promotion related to the submission of product reviews. These enter-to-win promotions are in no way related to the content of any review.

Non Compliance Policy

We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, merchant, sponsor, licensor, service provider, or DVINESHOP.com. In addition, we reserve the right to cancel any order or part of an order, or refuse service to anyone for any reason. Such reasons may include, but are not limited to, unauthorized coupon use, product availability, price discrepancy or pricing error.

Third Party Sites and Content

DVINESHOP.com may provide links to web pages and content of third parties (“Third Party Content”) as a service to those interested in this information. DVINESHOP.com does not monitor, approve, or have any control over any Third Party Content or third party websites. DVINESHOP.com does not endorse or adopt any Third Party Content and can make no guarantee as to its accuracy or completeness. DVINESHOP.com does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. You agree that your use of these links and Third Party Content contained therein is at your own risk. DVINESHOP.com reserves the right to change any and all content including product prices contained on the Site at any time without notice. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by DVINESHOP.com.

Disclaimer of Warranties

THE SITE AND THE MATERIALS IN THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DVINESHOP.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. DVINESHOP.COM DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE. DVINESHOP.COM DOES NOT REPRESENT OR WARRANT THAT THE SITE OR ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

IN NO EVENT SHALL DVINESHOP.COM, OR ITS OFFICERS, DIRECTORS, SHAREHOLDERS, OR EMPLOYEES, BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM DVINESHOP.COM, OR THAT RESULTS FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERROR, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO DVINESHOP.COM’S RECORDS, PROGRAMS, OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF DVINESHOP.COM (WHETHER IN CONTRACT, WARRANTY TORT—INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE, OR IMPUTED—PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO DVINESHOP.COM FOR USE OF THE SERVICE.

Indemnification

You agree to defend, indemnify and hold harmless DVINESHOP.com, and its officers, directors, employees, agents, independent contractors, service providers and consultants from and against any third party claims, damages, loss, liability, costs and expenses (including, but not limited to, reasonable attorney’s fees) arising out of your use of the Site and any discussion forums or interactive areas contained herein, including without limitation any actual or threatened suit, demand, or claim made against DVINESHOP.com and/or its independent contractors, service providers, or consultants, arising out of or relating to your use of this Site, any information or materials you submit, your violation of these Terms and Conditions, or your violation of the rights of any third party.

General Questions and Comments

General questions or comments about the Site and the Service may be directed to DVINESHOP.com’s Customer Service by email at service@DVINESHOP.com by phone at 239.244.1434 or by mail at 865 4th Avenue South, Naples, FL 34102.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to the Site Terms and Conditions or your use of the Site shall be filed only in the state and federal courts located in Sacramento County, California and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of or relating to these Terms and Conditions or your use of the Site.